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Automate Customer service.

Supercharge customer support and service agents by automating messaging across any channel

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Save support costs

Create a bot that solves problems instantly and reduces human support

Increase productivity

Free up your team to focus on more complex inquiries that drive sales and loyalty

Happier customers

Bots lead to faster response times and first call resolution, even when your team is busy or offline

Customers can never wait.

Boost your customer experience with a virtual agent that makes everything fast and easy.

Automate FAQs, do skill based routing or offer complete self-service flows by connecting with CRM, inventory or other backend systems.

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Messaging is better.

Providing high-quality customer service on channels consumers prefer is the key to fostering loyal customers.

Combine the power of async messaging with different customer touch points like a website or phone IVR.

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Achieve Results

Using intelligent automation to empower live agents is a no-brainer

25%

Fully automated conversations

On average, up to 90%

20%

On average reduction of

live agents needed

15%

On average improvement in

customer satisfaction

Contact center integrations.

Connect to customer service tools and create the perfect hybrid solution with human agents. Support complex fallback, handover and hand-back scenarios

Built-in integrations

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GDPR compliance

We help customers comply with privacy regulations and adjust our software according to GDPR. Flow.ai works by the ISO 27001 data security standard

Secure Infrastructure

As a cloud-based company entrusted with valuable data, we set high standards for security. We host our infrastructure with HIPAA, PCI, or SOC 2 compliant providers located in the EU region.

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