Pricing.

Start for free
Build and test
FREE
  • 50 sessions /mo
  • No credit card required
  • Community support
Pro plan
Starting at
$19/ mo
Enterprise
High volumes
Custom
  • Volume discounts
  • Enterprise features
  • Additional support
* Monthly costs are excluding VAT, if applicable
Free
Pro
Enterprise
Unlimited
Unlimited
Unlimited
Seats
1
2
Unlimited
Sessions included
50
100
Custom
Data Retention
Strategic Services
Limited requests
Limited requests
Unlimited
Community
Community
SLA

Get in touch

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Pay as you go Calculator
Pro plan usage, please contact us for high volume pricing
Sessions
A multi-turn interaction between your app and a client is considered as a session, regardless of the number of messages.
100 sessions
+$0
Team members
If you wish to collaborate with more than 2 co-workers, you'll need to add seats to your plan.
2 seats
+$0
Subtotal
$0
Pro plan
$19
Total
$19
Premium integrations
Exclusive to pro and enterprise plans
WhatsApp integration

Unlimited messages, one phone number, excluding Message templates

+$149
/mo
Twitter integration

Direct messages, one Twitter handle

+$99
/mo

FAQ

What is a session?

Successful interaction between your app and a client is considered as a session, regardless the number of messages.

  • You won't be charged for ineffective chats with default interactions
  • We start counting new sessions when there is no interaction between your bot and a client for 15 minutes

How are sessions calculated when I have multiple projects?

Sessions are summed over projects.

If you have two projects: project A and B, and project A has 9,000 sessions a month and project B 6,000 sessions, your total amount is 15,000 sessions.

Which support options do you have?

We offer different types of support. Community, for our Free users, Premium support for all our clients on Pro and Enterprise plans.

SLA level support is available within our Enterprise Plans. Our Enterprise Plans start at $999per month with a minimum of 12 month commitment.

What are your support response times?

It depends on the type of support.
CommunityPremium SupportSLA
Best effort24 hours first response 14 hours first response 1
Slack, ForumE-mail, SlackE-mail, phone, Slack 2
1 Support business hours are 9AM to 7PM CEST.
2 Private Slack available

Upgrading to paid service

You can upgrade your free plan to a Pro Plan anytime by clicking the Upgrade button on top after logging in.

Are you having high volumes +10K per month, please contact [email protected].ai for an Enterprise Plan.

When can I cancel a subscription?

Our Pro plan is a monthly subscription that you can downgrade to a Free plan anytime you want.

Please note that you will need to remove any team members manually.

After unsubscribing we will send you a final invoice for session usage by the end of the month (if applicable).

Can you send me an invoice?

For Pro Plans, you will receive a monthly email that includes a link to your invoice.

Due to the large volume of inquiries, custom invoices are only available for Enterprise Plans.

Do you have a discount for non-profits?

No we do not. But if you are a student, you can still use our Free plan for chatbot purposes.

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